PRIVACY AND SECURITY POLICY
All services provided on our store are owned and operated by UDESA DEKORATİF ÜRÜNLER SANAYİ VE TİCARET LİMİTED ŞİRKETİ, registered at ÇIPLAKLI MAH. 1836 SK. RENGI ANTALYA SITESI 3E BLOK NO: 3 EB DÖŞEMEALTI/ ANTALYA.
Our company may collect personal data for various purposes. Below, we explain how and why personal data is collected and how it is protected.
By filling out membership forms or various surveys in our store, members may be required to provide personal information such as their name, surname, company information, phone number, address, and email address.
Our company may occasionally send promotional offers, campaign details, and information about new products to customers and members. Members can choose whether to receive such information during registration and later modify their preferences in the account settings or by clicking the link in the notification email.
Personal information transmitted electronically to our store during the approval process is protected under our User Agreement and will not be disclosed to third parties beyond the purposes and scope specified in the agreement.
To identify system issues and quickly resolve disputes, our company records and utilizes users’ IP addresses. IP addresses may also be used to gather broad demographic information.
Beyond the purposes defined in the Membership Agreement, our company may use requested data for direct marketing purposes, either by itself or through its business partners. Personal information may also be used to contact users when necessary. Data provided by users or collected through transactions in our store may be used for statistical analysis, database creation, and market research, provided that users’ identities remain confidential.
Our company is committed to keeping confidential information strictly private, treating it as a trade secret, and taking all necessary precautions to prevent unauthorized access, disclosure, or use.
CREDIT CARD SECURITY
The security of credit card holders who shop on our website is a top priority. Credit card details are never stored in our system.
To ensure you are on a secure website, look for a key or lock icon at the bottom of your browser window. This indicates a secure connection, where all information is encrypted and protected. These details are only used as part of the transaction process.
Credit card data entered during a transaction is encrypted with 128-bit SSL (Secure Sockets Layer) protocol and sent to the respective bank for verification. Once the card is approved, the shopping process continues. Since card details are not stored or displayed by us, unauthorized access is prevented.
To prevent credit card fraud, our company verifies the reliability of payment, billing, and delivery details of online orders. For first-time orders, financial and contact details may need verification before processing, and we may contact the cardholder or bank for confirmation.
Only you can access and modify your personal data. As long as you keep your login credentials secure, others cannot access or change your information. Our 128-bit SSL security system ensures that membership transactions are encrypted and protected.
Online shopping sites that display customer service contact information, a physical address, and a phone number are generally more trustworthy. We recommend verifying such details before making a purchase.
MAIL ORDER CREDIT CARD SECURITY
Credit card details sent to us via mail order are securely stored in accordance with our privacy policy. These details are kept for 60 days to handle any potential bank disputes and are then permanently deleted. If an unauthorized charge is made beyond the approved order amount, you can dispute the transaction with your bank, ensuring no risk to your funds.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our website may contain links to other websites. Our company is not responsible for the privacy policies or content of these external websites. The privacy policy outlined here applies only to our store and does not cover third-party sites.
EXCEPTIONS
In the following limited cases, our company may disclose user information to third parties outside the scope of this Privacy Policy:
To comply with laws, regulations, or legally binding government orders.
To enforce the Membership Agreement or other contracts with users.
To respond to legally authorized investigations or court orders.
To protect the rights and safety of users.
EMAIL SECURITY
When contacting our Customer Service, do not include credit card numbers or passwords in your emails. Since emails are not encrypted, third parties may access this information. Our company cannot guarantee the security of information shared via email.
COOKIES
Our website uses cookies to gather information about visitor activity. Cookies are small text files sent by a website to a user's browser and stored on their device.
Cookies help:
Simplify user experience by remembering preferences.
Track visitor numbers, purposes, frequency, and duration of visits.
Display dynamically generated ads and content based on user preferences.
Cookies do not collect personal data such as emails or passwords. Most browsers accept cookies by default, but users can adjust settings to block or receive alerts about cookies.
POLICY CHANGES
Our company reserves the right to modify this Privacy Policy at any time by posting updates on the website or notifying users via email. Changes take effect on the publication date.
For questions or suggestions regarding our privacy policy, you can contact us at:
Company Name: UDESA DEKORATİF ÜRÜNLER SANAYİ VE TİCARET LİMİTED ŞİRKETİ
Address: ÇIPLAKLI MAH. 1836 SK. RENGI ANTALYA SITESI 3E BLOK NO: 3 EB DÖŞEMEALTI/ ANTALYA
Email:
Phone:
Fax: